Send an e-mail to sales@witopia.net
This is best for pre-sales issues or general questions.

Go to the comprehensive self-serve Support Wiki
Constantly updated by WiTopia staff and customers alike, it serves as a “living guide” to WiTopia’s services and has many tips as well as answers to common support issues. Chances are, your answer is here.

Open a Help Ticket with Support
Don’t see your answer on the Wiki above? Please e-mail us at support@witopia.net or, preferably, fill out the below form and a support ticket will automatically be created and assigned to a human support agent. And, don’t worry, we are very responsive. Help is on the way!

FOR FASTEST RESOLUTION: SSL (openVPN) customers should include a connection log. To view a log, click on “Details…” (Macintosh) or right-click on VPN icon in lower taskbar (Windows) and copy/paste or drag entire log into window below.

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