Click on this link to go to the configuration generator tool. It looks like this: You will need to enter your original order number (ORD#) and the email address you ordered the service with. Next, you choose if you want the configuration to be for Mac OS X or for Windows, then what server you [...]

Seems to be very effective at overcoming some of the peering congestion and slowness customers using Deutsche Telekom have reported. It has been added to new configuration generator as well as general article on manually Changing Gateways on main Support Wiki. This gives us NYC, DC (Dulles, VA), San Francisco, and Manchester, UK for openVPN [...]

You’re not having deja vu. I just wrote all this in the previous blog entry about UK, but wanted to draw a little more attention to it as it is a core feature of the personal-VPN SSL service. If you go to the Support Wiki under “Other Topics” at bottom of page. we show you [...]

We’ve had a few customers contact us and ask why they now have a UK IP address. The reason is that when we launched our new UK gateway, we also implemented some magic that, if you’re using our standard ssl vpn (openVPN) configuration, it should route you to the closest WiTopia gateway. So, if you’re [...]